Mystical Wilderness Adventure

this dollhouse features a unique design and self-assembly functionality, allowing users to unleash their creativity and imagination.making it an ideal present for any child. It includes a manual with colorful English instructions for easy assembly and use.Perform battery installation and testing before assembly. The order of the light wires is arranged sequentially, with the shortest being L1. This toy includes a battery box, light wires, a sanding stick, tweezers, and some products also include wax paper. Please purchase glue and batteries separately

Return Policy for DIY Toys:

 

Return Period: If you discover any issues with the product upon receipt, you may request a return within 14 days. Return requests submitted after 14 days will not be accepted.

 

Return Conditions: The returned product must remain intact, unused, and include its original packaging and all accessories. Products that are damaged due to misuse or missing parts will not be eligible for return.

 

Return Shipping Fees: The return shipping costs will be the responsibility of the buyer. We recommend using a trackable shipping method to ensure the safe return of the item.

 

Return Process:

 

Before returning the product, please contact our customer service via email with your order number and a description of the issue.

Once confirmed, we will provide you with the return address.

The buyer must provide the shipping tracking number after the item is shipped.

Refund Processing: Upon receiving and inspecting the returned product, we will process the refund within 5 business days. The refund will be issued to the buyer's original payment method.

 

If you have any questions, please feel free to contact our customer service team.

Processing Time:

 

Orders will be processed and shipped within 1-3 business days after payment is confirmed. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods:

 

We offer multiple shipping options, including standard and expedited delivery. The available methods and estimated delivery times will be displayed at checkout based on your location.

Shipping Costs:

 

Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. Customers are responsible for covering all shipping costs unless stated otherwise in a promotion.

Delivery Time:

 

Standard delivery: 5-10 business days (depending on location).

Delivery times are estimates and may vary due to factors outside our control, such as customs delays or carrier issues.

Order Tracking:

 

Once your order is shipped, we will provide a tracking number via email. You can use this number to track the progress of your shipment.

Undeliverable Packages:

 

If a package is returned to us due to an incorrect address or if the recipient is unavailable, additional shipping fees may apply for resending the package.

Damaged or Lost Packages:

 

If your package arrives damaged or is lost during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.

 

1.This product is only suitable for individuals aged 14 and above. Children under 14 must be accompanied by an adult during assembly.

2. Do not place this product near heat sources or immerse it in water.

3. Do not use any chemical-based cleaners to clean this product

 

4. Carefully remove the parts from the board to prevent the parts from breaking. Breakpoints can be smoothed with a scrub bar.

 

5. Do not remove all the unassembled parts at once. Follow the steps to install the connectors one by one to avoid issues such as parts not fitting after assembly.

 

6. The tightness of the connectors in this product is determined by the manufacturing process and the ambient temperature during assembly. If adjustments are needed after assembly, it is recommended to pre-fit the parts before making adjustments.

 

7. Children must assemble under parental guidance.

 

8. The manual contains important information. Please keep it for reference.